Terms of service

These Terms of Service apply to all use of the Treasure Vault website and all purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms of Service.

About Treasure Vault

Treasure Vault operates an online retail store offering trading card game products and related items. References to “we”, “us”, or “our” refer to Treasure Vault. References to “you” or “customer” refer to any user of this website.

Use of Website

You agree to use this website for lawful purposes only. You must not use the website in any way that may cause damage, disrupt availability, interfere with security, or infringe on the rights of others.

We reserve the right to restrict or terminate access to the website where misuse is identified.

Product Information

We take reasonable care to ensure product descriptions, images, pricing, and availability are accurate. However, minor errors may occur. Product images are for illustrative purposes only and may vary slightly from the item supplied.

We reserve the right to correct errors and update information at any time without prior notice.

Orders and Acceptance

All orders placed through the website are subject to acceptance by Treasure Vault. An order confirmation does not constitute acceptance. We reserve the right to cancel or refuse an order for any reason, including stock availability, pricing errors, suspected fraud, or misuse of the website.

If an order is cancelled after payment has been processed, a refund will be issued in accordance with Australian Consumer Law.

Pricing and Payment

All prices are listed in Australian dollars unless otherwise stated. Prices may change without notice. Payment must be received in full before an order is processed.

Payments are processed securely through Shopify Payments and supported payment providers. Treasure Vault does not store full payment card details.

Shipping and Delivery

Delivery timeframes provided are estimates only and may vary due to factors outside our control. Treasure Vault is not responsible for delays caused by carriers, customs, or external events.

Risk of loss passes to the customer once the order has been dispatched, except where otherwise required under Australian Consumer Law.

Returns and Refunds

Returns and refunds are handled in accordance with our Refunds and Returns Policy and Australian Consumer Law. This policy forms part of these Terms of Service.

Pre Orders

Pre order products are subject to release dates and supplier availability. Release dates are estimates only and may change. Delays do not automatically entitle a customer to a refund unless required under Australian Consumer Law.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Treasure Vault or its licensors and may not be used, reproduced, or distributed without permission.

Limitation of Liability

To the extent permitted by law, Treasure Vault is not liable for indirect, incidental, or consequential losses arising from the use of this website or the purchase of products.

Nothing in these Terms of Service excludes or limits any rights or guarantees you may have under Australian Consumer Law.

Indemnity

You agree to indemnify and hold Treasure Vault harmless from any claims, losses, or damages arising from your misuse of the website or breach of these Terms of Service.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of the website after changes are published constitutes acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at info@treasurevaultau.com

Australian Consumer Law

Nothing in these Terms of Service is intended to exclude, restrict, or modify any rights or remedies available under Australian Consumer Law.